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Autohaus Laimer

Autohaus Laimer

4.8

98%

441 Bewertungen

Eisenhüttelgasse 85

2380 Perchtoldsdorf


Volkswagen

Verkauf

Service

Audi

Service

SEAT

Service

ŠKODA

Verkauf

Service

Volkswagen Nutzfahrzeuge

Service

Bewertungen

5 Sterne

 

(398)

4 Sterne

 

(32)

3 Sterne

 

(5)

2 Sterne

 

(1)

1 Stern

 

(5)

Zufriedenheit

4.86

Kundenbetreuung

4.95

Organisation

4.70

Kompetenz

4.95

Fahrzeugzufriedenheit

4.69

Preis-/Leistung

4.56

Finanzierung

4.88

Weitere Kennzahlen

5
Volkswagen

Die verschiedenen Zeiten der wurden sehr gut eingehalten. Allein das Warten auf den Termin hat zulange gedauert.

Friedrich D.
9/29/2022
1
ŠKODA

Laimer need improvements - beeter options out there

I went to the service to obtain a full service - switched from my former W service. I asked for service with the replacement of all filers and got a partial filter replacement. Paid 1034E to fix my car and got instead the following benefits: - a small chair where I could sit in an uncomfortable position with no power socket available to charge my laptop and my phone (as the local internet was not working - tried on my phone and notebook). Nobody was able to fix it. - no light in the toilet where I was forced to close the door - as the lamp was defective - and nobody was willing to fix it - no tissues in the toilet - and the cleaning lady was finished with the cleaning - no internet connection - as this was open but not working – I was willing to pay for it or get a warning in from that they don’t provide such elevated services - I managed to obtain a free coffee instead of a latte macchiato that I regrated - I've tried to sit at a free desk as one was free, and nobody was there - but I got a swift and angry answer - NO it's not possible you need to sit in the waiting room - that was not appropriate, and the TV was loud. - the people in the area were very unfriendly - the car stood in the parking lot 30m before it went for service in the shop - I got a partial answer from the defective sensor - that turned up to be a physical damage - don't know if it was caused in the service when checking or by somebody else - the answer was we can't fix it now! you need another appointment. - people ware stating to eat at their desk - more practical for them but for me as a client - I managed to observe some people drinking beer at the bar - all is allowed but I don't think that a mechanic is appropriate at 10 in the morning - who knows if he worked there on my car - or maybe he was a customer. -While I was waiting I tried to look to other cars that were on display – I was thinking for a buy-back or another one, I realized that the cars were locked, the cars were not available to book a test drive - as they were unavailable – not talking about a specific engine / power or color. I dropped the initiative, and I went to my corner. Overall Paid 1034E for a partial service - no internet - no room to have a silent meeting (loud Tv was presenting bad news that nobody was looking at - probably just for me) - very unfriendly people – even the personal were throwing and discontent looks to colleagues - no light in the bathroom and tissues - people eating at their desk with some smell of their food reaching customers (me) – but they requested me to sit at the bar as that was the waiting bar. - bar with without self-service - but also no person to guide or help the customers. No place where I could get a worm drink, or something so start my day. Reparaturqualität: * I asked for a full Service including all filters replacement and I only got a partial replacement (no time to discuss and fix it as the waiting conditions were not so great). *I got a partial answer from the defective sensor - that turned up to be a physical damage - don't know if it was caused in the service when checking or by somebody else - the answer was we can't fix it. - here is the invoice. * from 4 used wheels 2 ware damaged 1 was broken and the third one was Ok?! - as all 4 wheels were bought in the same time/brand and they were used (3 springs ~ 25.000km) - but not to the point of control present on the tire. * Inability to fix the assistance sensor. * Broken battery for the car - don't know how a battery can be damaged if it's charged - old I understand. No idea if the battery was old, degraded or if the alternator was not charging it anymore.(from my knowledge the battery needed to be replaced as it was old – charging and working quite OK). * Made an appointment in the morning and was forced to sit and wait for the car to enter the service for about 30m (time lost for me as a customer) - at least they managed to fix some tasks in the agreed time frame.

Routinemäßige Inspektion - Wartungsarbeiten

Radu Alexandru P.
9/28/2022
5
Audi

Professionell und OK

Rückrufaktion

Dieter L.
9/24/2022
5
ŠKODA

Passt alles wie immer

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

Firma V.
9/21/2022
5
SEAT

Ausgezeichneter Service

Gesamtbewertung des Betriebs (verifiziert): Freundlich,zuverlässig!

§57a-Begutachtung (Pickerl)

Routinemäßige Inspektion - Wartungsarbeiten

Veronika E.
9/21/2022
5
ŠKODA

Sehr zufrieden

Gesamtbewertung des Betriebs (verifiziert): Unkompliziert. Das Autohaus geht auf unsere Wünsche ein.

§57a-Begutachtung (Pickerl)

Brigitta D.
9/20/2022
5
Volkswagen Nutzfahrzeuge

Top 👍

Routinemäßige Inspektion - Wartungsarbeiten

Firma P.
9/18/2022
4
ŠKODA

Reparatur hat mehr als eine Woche gedauert

Reparatur an Karosserie und Lack

Werner S.
9/18/2022
5
Volkswagen Nutzfahrzeuge

Boxenstopp

Routinemäßige Inspektion - Wartungsarbeiten

Christian B.
9/14/2022
4
ŠKODA

Türschloss defekt

Verbesserungsvorschläge: Etwas mehr Klartext auf der Rechnung, damit auch ein Laie alles darauf versteht Gesamtbewertung des Betriebs (verifiziert): freundlich, unkompliziert, rasch in der Abwicklung beim Hinbringen und Abholen des Autos

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

Markus K.
9/13/2022
5
ŠKODA

sehr zufrieden, kann ich nur empfehlen

Gesamtbewertung des Betriebs (verifiziert): sehr zufrieden, jederzeit wieder

Routinemäßige Inspektion - Wartungsarbeiten

Manuela O.
9/7/2022
5
Volkswagen Nutzfahrzeuge

Top Betrieb!

Auto liegengeblieben (nicht mehr fahrtüchtig)

Firma S.
9/7/2022